How are refunds processed with Shop Pay Installments?

Created by KIM+ONO Team, Modified on Tue, Oct 15 at 3:53 PM by KIM+ONO Team

For full refunds, Shop Pay will automatically cancel the customer’s payment schedule so that the customer is no longer charged for the order. If the customer has made any payments Shop Pay will process a refund back to their card. For partial refunds, Shop Pay will automatically update the customer’s payment schedule by reducing the installments or processing a refund back to customer’s card where required.

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